Shipping Policy

At Mewo, we aim to make your order experience simple from checkout to delivery.

Processing

Orders are typically processed within 1–3 business days. Once your order has been dispatched, you’ll receive a shipping confirmation with your tracking details.

Estimated Delivery

Most orders are expected to arrive within 7–15 business days after dispatch.

Delivery times are estimates and may vary due to your location, carrier delays, customs, public holidays, or circumstances outside our control.

Shipping Costs

Shipping costs, including any free-shipping offers, will be clearly displayed at checkout before you complete your purchase.

Track Your Order

You can track your order anytime using the Track Your Order page on our website.

Simply enter your tracking code to see the latest updates on your delivery.

Please allow a short period after dispatch for your tracking information to become available.

Incorrect Shipping Information

Please ensure your delivery details are correct before placing your order. If you notice an error, contact us as soon as possible. Once an order has been processed or dispatched, we may not be able to change the delivery address.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us with your order number so we can investigate.

Questions?

If you have any questions about your order or delivery, please contact our customer support team through the contact details provided on our website.

Last updated: September 2026